Ok, look like it's time to get a new deputy service

Whenever I want to buy something off of Yahoo Auctions Japan I use Celga. I haven't been doing any ordering recently(last time was way way back in June 2004 for an auctions I ended up losing) Recently there was a gorgeous Shuten cel up, so I placed a bid. They require a deposit and said that I owed them 30$ ooohkaayy I thought I had paid them off. I didn't think much of it at the time, as I lost emails last year when I went to my new computer, just paid the balance and my deposit. Sadly I didn't win the Shuten cel and just left the deposit with celga incase I saw something later. Yesterday I got a billing invoice saying I had been charged 15 dollars shipping invoice. WTF!!! I checked the invoice and found it was for shipping a Star Ocean EX 2002 calender. Which I had never bid on and certainly do not want. So now i'm trying to get Celga to credit back the 15$ and show me every charge they've made to me. Years I go without problems and now this.